Privacy Policy
Last updated: 8 Oct 2026
Who we are
Education Providers is an independent higher education advice and referral service. We are not a university, college or registered higher education provider, and we do not deliver courses or award qualifications.
This policy explains how [LEGAL COMPANY NAME] Ltd (“Education Providers”, “we”, “us”) collects and uses your personal data when you visit educationproviders.co.uk, contact us or use our services. We are the data controller for this information.
• Registered company number: [COMPANY NUMBER]
• Registered office: [REGISTERED OFFICE ADDRESS]
• ICO registration number: [ICO NUMBER]
• Email: Layla@educationproviders.co.uk
• Phone: 0208 150 1560
If you have any questions about this policy or your data, contact us using the details above.
The data we collect
We only collect what we need to advise you and, if you choose, refer you to a course provider.
• Contact details: name, email address, phone number and home address.
• Identity documents: copies of your passport, driving licence or other ID, and proof of address, where a course provider needs them for admissions.
• Background information: date of birth, nationality and residency status, previous qualifications, work experience and the courses you are interested in.
• Course details: the provider, course, start date and study mode you are applying for or studying.
• Communications: messages, call notes and correspondence between you and our team.
• Application progress: whether you applied, enrolled, are still studying or withdrew.
• Website data: IP address, browser type and pages visited, collected through cookies (see Cookies below).
We do not ask for special category data such as health, ethnicity or religion. If you choose to tell us about a disability or circumstance so we can support you, we will only use it for that purpose and with your explicit consent.
We do not collect your Student Finance England login details, and we will never ask for them. You complete and submit your own student finance application.
How we use your data
Purpose
Lawful basis (UK GDPR)
Responding to your enquiry and giving course advice
Steps at your request before entering a contract; legitimate interests
Collecting your ID documents and passing them to your chosen provider for admissions checks
Steps at your request before entering a contract; consent
Referring you to a course provider you have chosen
Consent
Following up on your application and course progress, and keeping our records accurate
Legitimate interests
Sending updates and newsletters
Consent (you can unsubscribe at any time)
Running and improving our website
Legitimate interests; consent for non-essential cookies
Meeting legal, tax and regulatory obligations
Legal obligation
We will only pass your details to a course provider after you have agreed to it.
How we are paid: our advice is free to students. We may receive a referral fee from a course provider if you enrol. This does not affect the fees you pay or the funding you can get.
Who we share it with
We never sell your personal data. We share it only with:
• Course providers you have chosen to be referred to, so they can process your application.
• Service providers who run our systems on our behalf, such as website hosting, email, form handling and customer records software. They may only use your data on our instructions.
• Professional advisers such as accountants and lawyers, where needed.
• Regulators, law enforcement or government bodies, where the law requires it.
• Group or associated companies, or a buyer of our business, where needed to run or transfer our services. They must protect your data in line with this policy.
How long we keep it and how we protect it
• Enquiries that do not lead to a referral: deleted after 12 months without contact.
• Copies of ID documents: deleted within 6 months of being passed to your provider, or straight away if you decide not to apply.
• Referral and enrolment records: kept for 6 years after your last contact with us, for legal, tax and audit purposes.
• Marketing preferences: kept until you unsubscribe.
We use access controls, password protection and encrypted systems to keep your data secure. Only staff who need your information to help you can see it. ID documents are stored in a restricted, encrypted location and are never sent by unsecured channels such as social media messages.
Some of our service providers store data outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the ICO’s International Data Transfer Agreement.
Cookies
Our website uses essential cookies to work properly. With your consent, we also use analytics and advertising cookies to understand how visitors use the site and to measure our adverts.
You can accept or reject non-essential cookies through the banner when you first visit, and change your choice at any time. You can also block cookies in your browser settings.
Your rights
Under UK data protection law you have the right to:
• access the personal data we hold about you
• ask us to correct inaccurate data
• ask us to delete your data
• restrict or object to how we use it
• withdraw consent at any time
• receive your data in a portable format
To use any of these rights, email Layla@educationproviders.co.uk. We will respond within one month.
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
We may update this policy from time to time. The latest version will always be on this page.